Cookie Policy

Our Site operated by The Insight CoLab Holdings and powered by Alida (“we or “us”).
We believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. It may look technical, but it is designed to give you confidence about how we use your data and keep it safe.

What is a cookie?
Cookies are small files which are stored on a user's computer. They, and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.

Why do we use cookies?
As described in our Privacy Policy, Our Site uses cookies and similar technologies to distinguish you from other users of Our Site. This helps us provide you with a good experience when you browse Our Site and also allows us to improve Our Site. (based on how you use the site) They are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.

Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this Policy.

How long do they last?
A number of cookies and similar technologies we use last only for the duration of your web session and expire when you close your browser. Others are used to remember you when you return to Our Site and will last for longer.

What type of cookies do we use?
We use cookies and/or other similar technologies such as tracking GIFs (Graphics Interchange Format), either alone or in combination with each other to create a unique device ID.

Strictly necessary cookies. These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us, subject to your choices and preferences, to personalise our content, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them below:

Member Cookie Name

Purpose

Expirary

ClientTimezoneOffset

Displays UTC times as localized times.

1 year

ForumsAuth

Authenticates users who access a forum.

1 year

VisionCritical.GmtTimezoneOffset

Session

__cfduid

Cloudflare cookie used to identify clients behind shared IP. More information is here: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-

1 year

jwt

Used to track authenticated sessions.

Session

cookie_consent

Remembers users who agree to allow cookies to store information on their device. For more information, see Enable the cookies consent pop-up.

1 year

VisionCritical.Forums.Session

Session Management for Forums

Session

dtCookie

Dynatrace cookie for performance monitoring. Tracks a visit across multiple requests.

Session

dtLatC

Dynatrace cookie. Measures server latency for performance monitoring.

Session

dtPC

Dynatrace cookie for performance monitoring. Required to identify proper endpoints for beacon transmission; includes session ID for correlation.

Session

dtSa

Dynatrace cookie for performance monitoring. Intermediate store for page-spanning actions.

Session

rxvt

Dynatrace cookie for performance monitoring. Session timeout.

Session

dtBw

Dynatrace cookie for performance monitoring. Bandwidth measure

Session

dss_show_system_fields

Controls if system fields are shown or hidden in the Datasets > Select Data page.

Permanent. Does not expire.

Disabling cookies
Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. However, you may not be able to take full advantage of our website if you do so.

The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off.  Rejecting or disabling cookies could result in certain content or functionality not being available to you.

If you want to disable cookies on our site, you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit Wikipedia, All About Cookies | Online Privacy and Digital Security, or About Cookies

Other helpful resources
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

For other browsers, please consult the documentation that your browser manufacturer provides. This policy was last updated 18.04.2024.